Principal, Operations
Turning complex priorities into organized action.
Chinikqua Maddox leads operations at Pivot Global Partners and works with clients on technology, innovation, operations, organizational systems, transformation, and implementation.
Her experience includes strategy, product management, underwriting, technology, engineering, analytics, operations, and cross-functional leadership. Before Pivot, Chinikqua held leadership roles at Brightway Insurance, Citizens Insurance, Hanover Insurance, The Hartford, and IBM.
At Pivot, Chinikqua oversees relationships with clients, consultants, and vendors. She also supports engagements requiring fact-based analysis, innovation, process improvement, talent redesign, and disciplined implementation.
Education and professional foundation
Bachelor's degree in engineering, Duke University
Master of Engineering Management, Duke University
MBA, Duke University
Areas of focus
Operations and implementation
Technology and innovation
Transformation
Business analytics
Cross-functional execution