Success Stories

Case Study: Process Improvement

Situation

PainCareLabs, an industry leader in non-invasive pain relief devices, needed help in two areas.  The first was developing a plan to acquire HCPCS/CPT codes, which would permit physicians to identify and include PainCareLabs products in their billing processes. The second was developing a strategic sales plan and overall management processes for one of its leading products.

 

Pivot Global Partners Solution

Using its signature Design Agility™️ method, Pivot Global Partners conducted market and competitor analyses, as well as internal operational analyses.  It delivered a baseline assessment, an HCPS/CPT Code acquisition plan, and a sales strategy with financial projections and a sales commission structure. Additionally, Pivot Global Partners ensured that the PainCareLabs team was positioned to successfully execute on both plans.

 

Testimonial

“Pivot Global Partners delivered on their promise of igniting and transforming our business processes in a way that will lead us to business success. We highly recommend engaging Pivot Global Partners to transform your organization. They are data driven, experienced and creative in building solutions that work.”

 

from CEO & Founder Dr. Amy Baxter

Case Study: Organizational Design & Change Management

Situation

A global risk solutions business needed help creating organizational transformation from concept to implementation.  The objective was to have an organizational design that supported consistent delivery of superior results, met their changing needs, simplified decision-making and reduced organizational fragmentation.

 

Pivot Global Partners Solution

Using our proprietary Design Agility™️ methods and tools, Pivot Global delivered a thorough, multi-phased transformation plan and management tools.

Deliverables included a robust and objective baseline organizational assessment, strategic and organizational design principles, organizational design model options, a framework for evaluating the model options, a compelling case for change, communications and presentation decks, as well as change management plans, processes and tools.

 

Outcome

Our in-depth and practical customer led work was well received by the client, which is confidently implementing the transformation plan.

Case Study: Change Management, Process Improvement & Organizational Design

Situation

A multi-billion dollar insights firm needed help creating a first-ever, comprehensive strategy for artificial intelligence.  The objective was to develop a clear, flexible strategy grounded in an inside/outside and outside/in perspective.  The strategy needed to address investments needed, challenges, risks, competitor assessments, gaps, niche opportunities, products to be offered and market entry.

 

Pivot Global Partners Solution

The client sought Pivot Global Partners’ subject matter expertise.  It also sought Pivot Global’s ability to deliver strategy grounded in a blended view of customers, culture and operations.

Using its proprietary Design Agility™️ methods and tools, Pivot Global delivered: (1)  a seminal assessment of global market forces, players, capabilities and economics; (2) a finely-honed strategic plan supported by analytics, financials and decision points; (3) an organizational design plan; and (4) skill, competency and accountability definition for key roles.

 

Outcome

The client now has an informed, targeted plan to compete in a rapidly changing market.

Case Study: Process Improvement

Situation

A 150 year old, fully accredited private university located in the Southeastern region of the United States was faced with declining enrollment.  It requested assistance with developing a new enrollment process. Changing the trajectory of declining enrollment was a priority for the university.

 

Pivot Global Partners Solution

Pivot Global conducted a thorough analysis of the core and supplemental student onboarding processes, as well as all areas in the university that touched or supported those processes.  Pivot Global evaluated and tested innovative methods to optimize the enrollment process, including student onboarding. Pivot Global delivered data and customer driven analyses and end-to-end solutions.

The college was well positioned to ignite and transform its student enrollment process.  To sustain the changes, Pivot Global also provided control plans, implementation plans and training.

 

Testimonial

“By all accounts, Pivot Global Partners exceeded our expectations.  They revamped our enrollment process, which was critical to our continued success.  Along the way, they also improved our culture, team dynamics and leadership skills.”

 

from former University President

Case Study: Change Management

Situation

Founded in 2013, Obviously Social, was a social media start-up focused on delivering value to its clients through strategy, application development and community management services.  Given the fast-paced social media sector, technology changes and growing consumer needs, Obviously Social’s business model required change.

And, Obviously Social became Obviously, a company focused on creating brand experiences for the consumer through social media influencers.  That vision inspired its founder, Mae Karwowski, to build the next phase of her company from the ground up.

 

Pivot Global Partners Solution

Using Design Agility™️, Pivot Global Partners  initially worked with the Obviously Social team to improve cash flows and profit.  The next stage of work entailed moving the company from its social media product suite to its niche influencer product, as well as clarifying target customers and selling processes.  As Obviously came to life and grew, Pivot Global laid the foundation for organizational design, the entry of additional leadership talent, and the matching of employee skills to anticipated business needs.

 

Testimonial

“Pivot Global Partners translated our vision into the change needed for wonderful business success.  We are very pleased with the results and look forward to continued growth. When planning your business growth, look no further than Pivot Global Partners to guide and deliver on their promise of igniting and transforming your business.”

from CEO & Founder Mae Karwowski